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Program Design

Purpose, Structure, Dynamics, Resources

Tackling Wicked Problems by Collaboration

Wicked Problems

In this century, projects tend to fail. Not only in start-ups and troubled firms, but also in mature companies with able project managers, in not-for-profit organizations, and at every level of government, they fall short. Why? Organizations must create aggressive growth strategies for their futures. As a result, their projects become complex, conflict is ever-present, and turbulence certain. These are wicked problems. Unfortunately, wicked problems have no technical solutions, and they can not be avoided.

Sequence of Challenges

Such problems present every project manager today with one tough challenge after another, challenges like earning the trust of stakeholders, clarifying purpose, and handling risk. Our Team Challenge program engages participants in this sequence of challenges.

21st Century Project Know-how


While such challenges can not be avoided, they can be tackled, and tackled effectively. How? By an approach to project management that has evolved in our century, an approach that is systemic and collaborative. Each course in the program follows a team using this 21st Century project know-how to handle the challenges of its environment.  Participants take on the role of team members, and, as needed by the situation, build project management work products, such as a project charter, a work breakdown structure, or a performance report.

Internship at Internet Speed

The program is designed to give participants an internship in modern project management at internet speed. As new challenges emerge, teams handles them by progressively elaboration in 1:1 interactions, design sessions, and walkthroughs.  They learn to model a whole project in its key contexts, to plan it based on the models, and to manage implementation according to plans by using the key resources that every Team Challenge course provides.

Key Resources

Project Know-how Knowledge Base

What are the wicked problems facing project managers in the 21st Century? What sequence of challenges must they handle to bring their project in successfully? What responsibilities do they have when? What are management jobs that need to be done? With what existing work? With what methods and tools? And, most importantly, what are the work products that project managers need to produce?  The answers to these questions, and more are available in Project Know-how, a content-management system (CMS) built to support participants in Team Challenge programs. You have information on everything from the rich picture of each challenge to details and examples of tools, all in a searchable format that can help inform your work in any Team Challenge program.

Project Team

Coaching, a choice of role, co-workers, and, collaboration: these team resources are available to every participant.All participants can see and benefit from work done by others.  And choose their role on the team. A participant who registers in a Team Challenge class as a “Manager” collaborates directly with others to create and present project management work products. Those who register in the role of “Intern” need not collaborate. However, they can build work products privately and then compare their work to the products of team managers.

Each class is facilitated by a coach who is a PMP, and an experienced project manager and online trainer.  The coach forms your team and customizes agendas and guidance to it. The coach also provides feedback and advice on work products of participants enrolled as "Managers".  Most importantly, our coaches are friendly, clear, and fun.

Cloud-based Tools

These are the tools you need to get in the game of modern project management. Our collaboration platform is a tool set and workspace for virtual teams, built for the global economy of today.  It is designed for nurturing constructive relationships, the kind that allow 21st century organizations to learn quickly and to succeed in their projects.

Participants in the Manager role use the platform to develop, organize, and review work products. They facilitate meetings, design systems, and conduct walkthroughs with others. A participant in the Intern role may use the platform to build the same project work products but in a private workspace. The participant can then learn in scheduled meetings from the example that the Managers provide and from the coaching that Managers receive.

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